Privacy Policy

Last Updated: 16/02/24

We are OPUL Jets. We offer private charter flights for business or leisure.

You can contact us at:

OPUL Jets
Biggin Hill Airport
London

Company registration number:  15479049

Data Protection Officer:

We have appointed a Data Protection Officer to oversee our handling of personal information. If you wish to know more or want to get in touch about your data, you can contact our Data Protection Officer at info@opuljets.com

Controller of Data:

We are a controller of your data. This means we determine the purpose for which we use your personal information and the way in which it is used.

Information We Collect

In running and maintaining our website, we may collect and process the following data about you:

Information about your use of our site, including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data, and other communication data.

Information provided voluntarily by you. For example, when you register for information or request a quote.
Information that you provide when you communicate with us by any means.

Why We Collect & How We Use

We only collect personal information that is necessary and will only use that information when it is appropriate to do so and where our interests mean it is reasonable and justifiable for us to do so (known as legitimate interest). This includes:

  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to other products and services that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • To inform you of any changes to our website, services, or goods and products.
  • If you have previously purchased goods or services from us, we may provide you with details of similar goods or services, or other goods and services, that you may be interested in.
  • Data analysis to support, review, and improve our products and services.
  • Strictly necessary website cookies, such as those that allow for the navigation and use of essential website features or for website maintenance and improvement. More information can be found in our Cookie Policy.
  • For the development of our business operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

Sharing Your Data

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and where we are legally required by law to disclose your personal information.

Keeping Your Data

We will only keep your personal information for as long as reasonably necessary, as set out in this Privacy Notice and in order to comply with our contractual and legal obligations.

Please note that we retain passenger information until the passport expires to facilitate and improve repeated service requests.

If you would like further information regarding the periods for which your personal information will be stored, please get in touch using info@opuljets.com

Your Information Rights

Data protection law gives you legal rights in relation to your data:

  • The right to access your personal information – You have the right to access a copy of the personal information we hold about you and certain details of how we use it. There may be a charge for dealing with these requests.
  • The right to rectification – We take reasonable steps to ensure that the personal information we hold about you is accurate and up to date. However, if you do not believe this is the case, you can ask us to update or amend it.
  • The right to erasure – In certain circumstances, you may ask us to erase your personal information.
  • The right to restriction of processing – In certain circumstances, you are entitled to ask us to stop using your personal information.
  • The right to data portability – All requests to move information in this way are reviewed on a case-by-case basis, to assess whether they meet the UK GDPR criteria for data portability.
  • The right to be informed about communications following a request under rectification, erasure, and restriction of processing.
  • If you have any issues with data compliance, you can complain to the Information Commissioner’s Office (ICO) if you believe that any collection, use, or storage of your personal information by us is in breach of applicable data protection laws and regulations. More information can be found on the ICO’s website at: https://ico.org.uk/make-a-complaint

Updates

We keep our Privacy Notice under review and will update it to reflect important changes that affect how we use your personal information or how we are required to communicate its use to you.

Those changes may be due to government regulation, new technologies, or other developments in data protection laws or privacy generally.

This Privacy Notice was last updated on: 15th February 2023

Drop Us a Line

Have questions or ready to take flight? Reach out to us for personalized assistance and seamless booking experience.